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Are there any hidden costs or setup fees?
There are no hidden costs or setup fees for signing up with any of our hosting plans.
Can I upgrade my hosting plan at anytime?
You can upgrade to any plan that you would like at any time you wish. All of our solutions are...
Do I have to pay tax?
There is no extra tax added to any of our plans. All prices listed on our site are the full...
Do you allow adult content on your network?
ScarabWeb does allow adult websites as long as they do not contain illegal material. This can be...
Do you offer any scripts with your hosting packages?
Our affordable hosting plans come loaded with more tools and features than most users will ever...
Does my server come with php4 or php5?
We use PHP version 5 on our shared and reseller servers. If you have a dedicated server, php5...
How long does it take for an account to be setup?
Shared and reseller accounts are set up instantly as soon as the payment has been received....
What is a Reseller Account?
A reseller account can be seen as starting your very own hosting company. There is a main...
What is the difference between add on domains and a reseller account?
An add on domain is a domain that you can "add on" to your existing hosting account,...
What kind of bandwidth do you provide?
We understand it is important that your website displays fast and always be available, this is...
What kind of support do you offer?
We offer true 24x7 technical support to all our customers, so you can be assured there is...
What payment methods do you accept?
We accept payments through Paypal and all major credit cards (credit card payments also go via...
Why was my order blocked or marked as fraud?
In order to narrow down the possibilities of fraudulous orders, we use an online fraud protection...
Will you copy my account over from another host?
If your previous host is using cPanel, then we can transfer over the accounts for you very...